Policies & Privacy

1. Booking, Deposit & Payment

A $50 deposit is required to secure every appointment and is applied toward your service total. By booking, you agree to keep a valid card on file and authorize LIMFAERA to charge any fees described in these policies. We accept cash, Visa, Mastercard, and American Express.

2. Cancellation & Rescheduling

• 48+ hours’ notice: You may reschedule one time, and your deposit transfers to the new date. Any further change or cancellation forfeits the deposit.
• Less than 48 hours’ notice: The deposit is non-refundable, and 50% of the service price will be charged. The deposit counts toward this amount.
• Less than 24 hours’ notice or no-show: 100% of the service price will be charged.

3. Late Arrivals

Sessions end at their scheduled time. The full price applies. Arrivals more than 15 minutes late may be treated as a no-show.

4. Wellness Disclaimer

LIMFAERA provides non-medical wellness and relaxation services, including lymphatic drainage treatments, body rolling, pressotherapy, body wraps, and infrared/herbal steam sessions. Our services are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for medical care. Results vary and are not guaranteed.

5. Health Disclosure

All clients must complete a health intake form before their first visit and update it whenever their health changes. Withholding health information releases LIMFAERA from liability for resulting outcomes.

6. Contraindications

Please consult your physician before booking if you are pregnant or have a heart condition, blood clots/DVT, uncontrolled blood pressure, kidney disease, active cancer treatment, infection or fever, open wounds, or recent surgery. Post-surgical clients require written physician clearance. We may decline or stop any service we believe is unsafe.

7. Heat Treatments

Sauna and herbal steam sessions are not recommended during pregnancy, after alcohol, or with heart or blood pressure conditions. Hydrate before and after your session.

8. Before & After Photos

All photos show real clients and individual results. They do not guarantee similar outcomes. Client photos are never published without written consent.

9. Refunds & Gift Cards

Services rendered are non-refundable. Package refunds are governed by Section 15. Gift cards do not expire.

10. Studio Etiquette

Please arrive 10 minutes early.

11. Right to Refuse Service

LIMFAERA reserves the right to refuse or end service in cases of unsafe health conditions, inappropriate behavior, or intoxication.

12. Agreement & Release

By booking, I confirm that I have read and agree to these policies. I voluntarily participate in all services, accept the associated risks, and release PRIMEAESTHETICIAN INC, dba LIMFAERA, and its staff from liability, except in cases of gross negligence.

13. Pricing

Prices are subject to change without notice. The price confirmed at the time of booking will be honored for that appointment.

14. Promotions & Offers

Promotional offers are valid only during the stated period and while the countdown or offer is active. New-client offers apply to first-time guests only, one per person. Promotions cannot be combined, exchanged for cash, or applied retroactively to past purchases.

15. Packages & Memberships

Packages and memberships are for the purchasing client only and are non-transferable. Sessions must be booked in advance and are subject to the Cancellation Policy: a late-cancelled or missed session is deducted from the package.

Memberships renew automatically each month. You may cancel at any time before your next billing date, online or by email. Cancellation takes effect at the end of the current paid billing period.

Package Refunds: All package and membership purchases are non-refundable. In exceptional circumstances, a refund may be issued only if both the client and LIMFAERA agree in writing on the reason for the refund.

If a refund is approved, all sessions already used will be recalculated at the full single-session price, not the discounted package price. That amount will be deducted from the total paid, and any remaining balance will be refunded to the original payment method. No refund will be issued if the used sessions, at full price, equal or exceed the amount paid.

If LIMFAERA ends a package or membership because these policies were violated, any refund will be calculated as described above.

16. Post-Surgical Clients

Post-surgical sessions require written clearance from your surgeon. Our services support comfort and relaxation during recovery and do not replace your surgeon’s aftercare instructions.

17. Communications

By booking, you agree to receive appointment confirmations and reminders by text and email. Marketing messages are sent only with your consent. You can unsubscribe at any time by clicking “unsubscribe” in any email or replying STOP to any text.

18. Age Requirement

Clients must be 18 or older. Clients aged 16–17 may receive services only with a parent or guardian’s signed consent and presence at the first visit.

Website Use

By using this website, you agree to these terms. Content on this site is for general information only and is not medical advice.

Accuracy of Information

We strive to keep service descriptions, prices, and availability accurate, but errors may occur. We may correct errors and update information at any time.

Fees

LIMFAERA charges fees for its services and may change its fees at any time. Changes do not affect appointments already confirmed or packages already purchased.

Intellectual Property

The LIMFAERA name, logo, trademarks, and brand identity, as well as all website content, including text, photos, graphics, design, and descriptions of our signature techniques, belong to PRIMEAESTHETICIAN INC, dba LIMFAERA, or are used under license. You may view this content for personal use only. It may not be copied, modified, distributed, or used commercially without our written permission. Using this website does not give you any ownership rights to its content.

Online Booking & Payments

Bookings and payments are processed through Square. By booking online, you agree to our Studio Policies, including deposit and cancellation terms.

Third-Party Links

Our website may link to third-party websites, such as social media or booking platforms. We are not responsible for their content or privacy practices.

Limitation of Liability

To the fullest extent permitted by California law, LIMFAERA is not liable for any indirect or incidental damages arising from the use of this website or our services. Nothing in these terms limits liability that cannot be limited under applicable law.

Dispute Resolution & Arbitration

Please contact us first. Most concerns can be resolved directly. If a dispute cannot be resolved informally within 30 days, you and LIMFAERA agree to resolve it through binding individual arbitration administered by JAMS under its Consumer Arbitration Rules, held in Los Angeles County, California. LIMFAERA will pay any arbitration fees beyond what you would pay to file a claim in court. Either party may instead bring an individual claim in small claims court. Claims may be brought only on an individual basis, not as part of a class or representative action. Either party may seek court relief to protect its trademarks, copyrights, or other intellectual property. You may opt out of this arbitration agreement by emailing us within 30 days of your first booking.

Governing Law

These terms are governed by the laws of the State of California.

Entire Agreement, Severability & No Waiver

These Studio Policies, Terms of Service, and Privacy Policy form the entire agreement between you and LIMFAERA regarding our website and services. If any provision is found invalid, the remaining provisions stay in full effect. Our failure to enforce any provision is not a waiver of our right to enforce it later.

Information We Collect

Personal information: your name, email, phone number, address, booking history, and payment information. With your consent, we also collect health information through intake forms.

Technical information: browser type, device, operating system, and similar data collected automatically when you visit our website.

You can browse our website without providing personal information. Some features, such as booking, require it.

How We Use Your Information

We use your information to schedule services, ensure your safety, process payments, send appointment reminders, respond to your questions, improve our website and services, and, with your consent, send news and offers.

Health Information

Health information is kept confidential, accessed only by staff providing your service, and never sold or used for advertising.

Service Providers

We use trusted third-party providers to operate our business, including Square (booking and payments), Meta (advertising measurement), and our website hosting provider. They receive only the information needed to perform their services.

Cookies, Meta Pixel & Do Not Track

Our website uses cookies and the Meta Pixel to improve your experience and measure advertising. You can set your browser to refuse cookies, though some features may not work properly. Our website does not currently respond to browser “Do Not Track” signals.

How We Protect Your Information

We use reasonable security measures to protect your information. Our website uses SSL encryption, and payments are processed securely by Square. We do not store full card numbers.

We Do Not Sell Personal Information

We do not sell, trade, or rent your personal information.

Data Retention

We keep your information only as long as needed to provide services, maintain business records, and meet legal requirements.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from them.

Your California Privacy Rights

California residents may request access to, correction of, or deletion of their personal information by contacting us. We will not discriminate against you for making such a request.

Contact Us

PRIMEAESTHETICIAN INC, dba LIMFAERA
400 S Beverly Dr, Beverly Hills, CA 90212
primeaesthetician@gmail.com